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Business owners often turn to answering services or basic voicemail systems to handle calls when staff are busy or unavailable. In many cases, this is a practical solution to avoid missing inquiries, however, some studies indicate an impersonal or poorly executed phone experience can actually cost businesses customers, revenue, and longterm loyalty.

Popular male vocalist and social media personality Chris Ruggiero will be performing his hit show “Teenage Dreams & Magic Moments” live in concert at the Jamie Foxx Performing Arts Center stage located on the campus of Terrell High School on Thursday evening, January 12, 2026. The curtain goes up at 7:30 PM.

The winter weather finally made its first big appearance across Kaufman County and North Texas over the weekend. The rain started slowly on Thursday into Friday evening before freezing overnight and turning into sleet and snow on Saturday morning into the afternoon.

The GETCAP Energy Assistance Mobile Delivery Unit will be in Kaufman County on Wednesday and Thursday, February 4-5, at the Kaufman Civic Center. The unit will be there from 8:30 a.m.

February 14: The No. 1 BFTS Museum is hosting a free Veterans breakfast at 119 Silent Wings Blvd.

Jason Eddington is running in the Republican 2026 Primary as a Candidate for the District 2 Texas Senate Seat as a liberty first conservative believing government does not belong to politicians, but to the people.

The Riter C. Hulsey Public Library in Terrell will host a grand opening and ribbon cutting for Pages and Play on Wednesday, Jan.

The Terrell Fire Department recently welcomed six new recruits to the department on Jan. 9. The new hires are a key part of the department’s growth as they prepare to staff the new Fire Station 3, located on the southwest side of Terrell. The station is currently on track to open its doors in early summer of this year.